Our team at Capital Insurance Group are independent insurance agents who work hard for our clients. We are licensed insurance professionals with over 50 years of combined experience who shop on your behalf for the right coverage based on your insurance needs, which is what makes us different from other insurance agencies.
In 2017, Capital Insurance Group was founded on the principle of providing outstanding customer service that goes above and beyond the typical insurance agency experience. With the slogan “Independent Agents” leading the culture that is CIG, Managing Partner and Owner, Don Wilson, has grown its service area to include most of the east coast with offices in West Virginia, Ohio, Kentucky, Virginia and Michigan.
In addition to being excited about saving you money, we are also passionate about supporting our local communities. We do that by shopping local, eating local, and sponsoring local community events. We are a small business, and we believe in paying it forward by supporting other small businesses and organizations. Looking to join our growing team? Check out our Careers page!
Madison is in charge of overseeing the day-to-day service operations at CIG. She manages a team of licensed professionals in the areas of renewals, endorsements, retention and claims and has nearly 3yrs of insurance experience and number of additional years in customer service. Madison also handles many of the agencies largest clients to make sure they have what they need in order for their businesses to run smoothly on a day-to-day basis. She has earned years of experience working with property developers, HVAC companies and property investors as she has become their go to insurance expert since joining CIG. Madison is licensed in multiple states and focuses mainly on commercial accounts both large and small.
Brie has worn many hats in her time at CIG, learning the ins an outs of both personal and commercial insurance in her nearly two years with the company. She now wears the hat of Client Retention Manager and works closely with Patricia Barron to make sure that all client renewals are processed. She also oversees the enrollment of clients into CIG's WeShop Program which allows clients to receive a second look at their coverages prior to their renewal. Brie is licensed in multiple states and specializes in the areas of home, auto, pet umbrella, jewelry and small business insurance.
Patricia runs the personal lines service team at CIG and oversees a large portion of the renewals for our existing clients. At CIG if you're a client you have probably talked to Patricia at some point at she leads the teams efforts for any endorsement to an existing policy and even assist the new business team with proof of insurance docs for home closings. In her nearly 20 years in the insurance industry she has specialized in being the numbers person for commissions for agency sales leaders and now she is bringing that same expertise to the service side of the house in her latest role with CIG. Patricia is licensed in multiple states and focuses her efforts in the areas of small business insurance, home, auto and umbrella policies.